Preferred Partner · Power100 Expert Contributor
Vic
Sun
Founder & CEO, Channel Automation
People have called my approach to problems a 'Kaizen-driven' prevention strategy.
The Expert Profile
Why Vic Sun
Why Vic Sun
Is The Expert
Vic Sun is the Founder and CEO of Channel Automation, Power100's top-rated AI-driven omnichannel automation partner for home improvement companies. With a background spanning mechanical engineering at UCLA, management and strategy at the London School of Economics, and over 15 years of progressively senior roles in home improvement, construction technology, and sales operations, Vic brings an uncommon combination of technical depth and commercial execution to a market that desperately needed both.
Vic founded Channel Automation after seeing the same problem repeat itself across dozens of contractors: leads were coming in, but poor follow-up was letting them die. His solution was an AI-driven omnichannel platform that engages every lead instantly via text and voice, nurtures prospects automatically, scores contact health, and syncs into existing CRMs. The platform has now processed over 1 million leads across 30+ clients, generating over $1 million in gross sales through booked appointments.
Before Channel Automation, Vic served as Vice President of Client Services at Reborn Cabinets, one of the nation's largest home remodeling brands. Earlier in his career he held roles as Chief Innovation Officer at A1 Construction and Designs. His personal philosophy, a Kaizen-driven prevention strategy, drives his belief that continuous improvement in process is what separates companies that scale from those that stall.
Key Credentials
- Founder & CEO, Channel Automation — Power100 Preferred Partner, AI Omnichannel Automation
- Platform has processed 1M+ leads across 30+ clients nationally
- Former Vice President of Client Services, Reborn Cabinets — National Home Remodeling Leader
- Former Chief Innovation Officer, A1 Construction and Designs
- B.S. Mechanical Engineering, UCLA
- Management & Strategy, London School of Economics and Political Science (LSE)
- 15+ Years in Home Improvement Technology, Sales Operations & Client Experience
- Featured Expert: Power100 RapidFire Interview Series
Expertise Ratings
Domain
Mastery
Scores
Power100's evaluation of Vic Sun's depth of expertise across the disciplines that define elite leadership in home improvement. Scored 1–10 based on verified performance, track record, and peer recognition.
AI & Automation in Home Improvement Sales
9.9/10
Lead Conversion & Omnichannel Engagement
9.8/10
Home Improvement Industry Knowledge
9.6/10
Systems Thinking & Kaizen-Driven Operations
9.7/10
Client Experience & Retention Strategy
9.6/10
Sales Technology Stack & CRM Integration
9.7/10
Team Building & Leadership Development
9.4/10
Marketing Technology & Digital Strategy
9.5/10
In Their Own Words
Vic Sun
On Record
Interviews, conversations & panels featuring Vic Sun.
RapidFire Interview: Vic Sun | CEO
Customer Interview: Bath Planet of Arkansas | Chris Cusick
Published Content
Articles Featuring Vic
Industry Recognition
Achievements &
Milestones
Founder of Channel Automation — Power100's top-rated AI omnichannel automation platform
Platform has processed over 1 million leads across 30+ clients, generating $1M+ in gross sales
Former VP of Client Services at Reborn Cabinets
B.S. Mechanical Engineering, UCLA | Management & Strategy, London School of Economics
Former Chief Innovation Officer, A1 Construction and Designs
Kaizen-driven systems thinker
Clients include Paramount Builders, Long Home Products, Bath Experts & FHIA Remodeling
PowerConfidence scores: Innovation 95%, Company Culture 95%, Operational Efficiency 94%
Power100 Contributions
AI-Driven Lead Conversion
Omnichannel Automation for Contractors
Missed Call & Lead Recovery Strategy
Home Improvement Technology Stack
Kaizen & Continuous Process Improvement
CRM Integration & Sales Pipeline Design
Client Experience Automation
Scaling Sales Operations Without Adding Staff
What Vic Sun Brings to the Table
Vic Sun contributes to Power100 as one of the sharpest technology minds in the home improvement space. As the architect of Channel Automation's lead engagement platform — one that has processed over a million leads and counting — his insights are forged in real contractor data, not theory. For home improvement leaders wondering whether AI and automation can genuinely move the needle, Vic is the person to learn from first.
What Leaders
Are Saying
It's been a night and day difference. They're helping us get more contact with leads we would otherwise miss. Channel Automation is doing a great job reviving those leads and getting them back on the board to set appointments.
Wendell Petit-Homme
HIA Remodeling
There's a ton of different text solutions out there that we've looked at, but Channel Automation is the most full circle solution and the best AI I've seen.
Alex Marck
1st Call Closer
We have absolutely right off the bat seen more engagement, more chat, and more connections.
Taylor Kool
Paramount Builders
The Organization
Channel Automation
Channel Automation is an AI-driven omnichannel platform that helps home improvement contractors convert more leads into booked appointments. By automating text and voice outreach the moment a lead comes in, Channel Automation eliminates the follow-up gap that kills revenue.
Power100 Expert Network
Read The Expert.
Vic Sun contributes to Power100's growing network of verified home improvement leaders. Read their insights, watch their interviews, and follow their work.