How Nick Richmond identified a blue ocean opportunity and built Matrix Basement into the dominant basement finishing company in the Midwest

From Blue Ocean to Basement Empire: How PowerChat Guest Nick Richmond Turned Matrix Home Solutions into America’s Basement Finishing Leader

How Nick Richmond identified a blue ocean opportunity and built Matrix Basement into the dominant basement finishing company in the Midwest

How Nick Richmond identified a blue ocean opportunity and built Matrix Basement Finishing into the dominant basement finishing company in the Midwest.

March 16, 2026In a recent episode of PowerChat, Greg Cummings, CEO of Power100, sat down with Nick Richmond, founder and CEO of Matrix Basement Finishing, to unpack how a simple insight about basements turned into one of the strongest growth stories in home improvement.

As the only unbiased third-party platform ranking home improvement leaders using a 5-layer system focused on leadership quality, company culture, customer experience, community engagement, and sustainable growth, Power100 uses PowerChat conversations to go deeper than headlines and marketing copy.

During this PowerChat, Greg Cummings guided Nick Richmond through his early years in the industry, the founding of Matrix Basement Finishing, the tough first decade, and the culture and technology decisions that now position Matrix Basement Finishing as the #1 basement finishing company in America.

Greg Cummings, CEO of Power100, PowerChat with Nick Richmond, CEO of Matrix Home Solutions
Greg Cummings, CEO of Power100, PowerChat with Nick Richmond, CEO of Matrix Home Solutions
 

The Big Idea Nick Shared: Build the Best Basement Company in America—Nothing Else

The central theme of this PowerChat was Nick Richmond’s decision to build a basement-only powerhouse: a company designed from day one to specialize in lower-level living spaces, use superior materials, and bring enterprise-level process to an area of home improvement that was previously dominated by “the guy next door.”

Growing up in Flint, Michigan, Nick Richmond saw basements as an important part of daily life—but not necessarily an inspiring one: sheets hanging over concrete walls, old remnants of carpet, and makeshift game rooms formed the backdrop of his childhood memories. As he told Greg Cummings, those early experiences planted a question that would eventually become the foundation of Matrix Basement Finishing: what if a basement could be the best part of the home, not the forgotten one?​

When he entered the home improvement industry at age 20, selling replacement windows, siding, and sunrooms while studying sales and marketing, Nick Richmond noticed how crowded and competitive those categories were. Inspired in part by his brother, Nathan Richmond* at Mad City, he realized there was a “blue ocean” in basements: almost no one was building a large, professional, brand-first organization focused strictly on finishing basements using materials designed specifically for that environment.

Instead of becoming another window or siding company, Nick Richmond set a bold, singular mission:

“I don’t want to just finish a basement or two. I want to build the nation’s largest and greatest basement finishing company and make that our specialty.”

That niche focus—backed by advanced basement systems engineered to resist water, mold, and humidity—ultimately turned Matrix Basement Finishing into a national leader trusted by more than 10,000–12,000+ homeowners across Illinois, Michigan, Wisconsin, Indiana and beyond.

 

From Trade Show Booth to 1,300+ Basements a Year

In the PowerChat, Nick Richmond walked Greg Cummings through the humble beginnings of Matrix Basement Finishing. With business partner Brian Barrick, now COO and co-founder of Matrix Basement Finishing, he launched the company with no outside capital, one trade show booth, a handful of pop-up banners from Kinko’s, and simple brochures printed days before the event.

That first home show in suburban Chicago produced three to four brave customers who were willing to take a chance on a new company—but a company that clearly explained why basement-specific materials mattered and why a professional, process-driven remodeler would deliver a better experience than a traditional “hook-and-ladder” contractor.

Those early customers became some of the strongest advocates for Matrix Basement Finishing and validated Nick Richmond’s vision that homeowners would gladly pay more for a basement system engineered for durability, comfort, and long-term performance.

Fast forward nearly 17–18 years, and Matrix Basement Finishing now completes more than 1,300 basements annually and has surpassed 10,000–15,000 total basement projects, earning recognition as the #1 basement finishing company in America across multiple independent platforms. The company operates throughout Illinois, Michigan, Wisconsin and parts of Indiana and is now expanding into markets such as Madison and other regions across the Midwest.

 

Leadership Through Scarcity: The Tough First Decade

A major leadership theme Nick Richmond shared with Greg Cummings was his willingness to endure long seasons of sacrifice, low pay, and uncertainty to build a business with a truly sustainable foundation.

He openly described how the first eight to nine years of Matrix Basement Finishing were “barely profitable,” even as revenue and project volume grew. Pricing was complex: each basement includes roughly 250 line items, from framing and ceiling design to lighting, flooring, and custom spaces like bars, home theaters, bedrooms, gyms, and golf simulators.

Rather than slow-walk proposals back to homeowners over weeks, Nick Richmond insisted on building a process where his team could deliver precise, line-by-line proposals on the first visit, protecting margins while honoring the homeowner’s time and decision-making timeline. That required thousands of completed projects, disciplined cost tracking, and constant refinement of procurement and pricing systems—especially during volatile periods like the pandemic, when material availability and costs were unpredictable.

As Nick Richmond has shared publicly, he launched Matrix Basement Finishing during the Great Recession with only a few thousand dollars in startup capital, coming off a failed business at age 22. For the first 5–6 years, he earned roughly $40,000–$60,000 per year while working 15-hour days—often making less than minimum wage when you factor in the hours.

“That failure, though painful at the time, became a blessing. It taught me humility, patience, discipline, and the reality that ‘success’ is a long process.”

He credits his resilience to his faith—anchored in Philippians 4:13—and a refusal to entertain the idea of quitting even during the “darkest hour.” Today, Matrix Basement Finishing is on pace to have its best years ever by every measure, and Nick Richmond is clear that the company is “only getting started.”

 

Culture, Faith, and Family: The Core of Matrix Leadership

When Greg Cummings asked how Matrix Basement Finishing maintains culture while scaling, Nick Richmond emphasized that culture “starts with the leader” and repeated a lesson from one of his mentors: “The fish stinks from the head down.”

Even in seasons when money was tight, Nick Richmond chose to lead with optimism, calm, and a forward-looking attitude—presenting the company as “soaring” while quietly working through the challenges behind the scenes. This posture extended to both team members and homeowners tackling disruptive projects like full basement rebuilds that can last weeks or months.

The culture at Matrix Basement Finishing is deeply relational:

  • One of Nick Richmond’s business partners running the Michigan territory is his best friend from childhood.
  • Co-founder and COO Brian Barrick has been with him since the early days, leading operations while Nick Richmond focuses on marketing and sales leadership.dnb+1
  • Many leaders and team members were either long-term friends or referrals from that original inner circle, creating a family-like environment where candid conversations are possible and quickly resolved.

In addition, Matrix Basement Finishing invests heavily in its Chicago and Michigan design teams, recently celebrating their 2024 accomplishments and a strong start to 2025, where Nick Richmond highlighted their creativity, discipline, and commitment to a bold $75,000,000 net sales goal they ultimately hit.

“Momentum begins with belief, and I have complete faith in the strength of this incredible team.”

Faith also plays a visible role in how Nick Richmond leads. He recently shared publicly how meeting Tony Dungy at an FCA event reinforced his conviction to lead with humility, purpose, and a Christ-centered approach that prioritizes character and long-term impact over short-term wins.​

“The greatest victories aren’t just on the scoreboard—they’re in the lives we impact for God’s Kingdom. Lead like Dungy.”​

Matrix Basement Finishing gathered Chicago and Michigan design teams to celebrate everything they accomplished
Matrix Basement Finishing gathered Chicago and Michigan design teams to celebrate everything they accomplished
 

Strategic Focus: Doubling Down on Basements and Scaling Smart

One of the most powerful insights from this PowerChat was Nick Richmond’s decision to walk away from a $20 million bath division to focus entirely on basements.

For a period, Matrix Basement Finishing operated as both a basement and bath company, generating tens of millions annually in bath revenue. But a few years ago, Nick Richmond and his leadership team made a bold call: sunset the one-day bath side and redeploy all those resources into basement projects.

The result confirmed his thesis about focus:

  • In 2024, Matrix Basement Finishing generated approximately $72 million in combined baths and basements.
  • In 2025, after pivoting to basements only, the company did about $90 million in basements alone.
  • In 2026, Matrix Basement Finishing is on pace to reach roughly $120 million in basement revenue without a proportional increase in overhead or marketing spend.

By trimming distractions and aligning the entire organization around a single offering—premium basement finishing—Nick Richmond unlocked higher efficiency, cleaner operations, and stronger margins, while giving homeowners a specialist who does nothing but lower-level living spaces.

Future expansion plans include deepening Matrix Basement Finishing’ presence in Wisconsin, growing in markets like Madison, and exploring high-potential regions such as Minneapolis, where internal and external data suggest one of the strongest basement markets in the country.

 

Technology and AI: Enhancing, Not Replacing, Human Relationships

When Greg Cummings asked how Matrix Basement Finishing navigates new technologies like AI, Nick Richmond stressed that his approach is to start small, keep it simple, and measure impact.

Matrix Basement Finishing has already migrated from manila folders and physical job files to modern construction management platforms like Buildertrend, improving communication, scheduling, and customer visibility.

On the AI side, Nick Richmond has partnered with companies like Channel Automation to nurture the company’s large database of past inquiries and undecided homeowners. With roughly 9,000 new leads per month in some periods, it became impossible for human teams alone to maintain consistent follow-up.

To keep the experience personal, Nick Richmond recorded tailored video messages for different customer “dispositions”—from homeowners who just asked for information, to those who have had an appointment, to those who received a proposal but haven’t yet moved forward. AI-driven workflows then deliver these messages across email and text, keeping Matrix Basement Finishing top-of-mind when homeowners are ready to move ahead.

“We don’t have to go from zero to hero. We don’t have to make everything AI,” Nick Richmond told Greg Cummings. “If it’s not broken, I’m not going to break it. I’m going to implement little things one at a time that enhance the company.”

For Matrix Basement Finishing, AI is a tool that supports human relationships rather than replaces them: design consultations remain highly personal, in-home, and collaborative, with homeowners often spending several hours working with a design consultant to map out their dream basement.

 

Partnerships, Brand Momentum, and the “Fan Cave” Era

The PowerChat also aligns with Matrix Basement Finishing’ recent brand momentum and partnerships, especially in sports and regional media.​

Matrix Basement Finishing recently announced an official partnership with the Detroit Lions, positioning the company as the go-to builder for custom “fan caves” that bring the stadium experience into the basement.

“From the gridiron to your basement, this partnership is all about creating the ultimate fan experience,” Nick Richmond shared, inviting homeowners to imagine game days in a space designed just for them by the team that finishes more basements than anyone in America.

Matrix Basement Finishing is also a proud partner of WMU Athletics and has been highlighted by WGN-TV, where Nick Richmond gave on-air talent Sarah Jindra an exclusive tour of his own basement to demonstrate the attention to detail delivered to every homeowner.

Awards and recognition include:

  • Ranked as the #1 basement finishing company in America on multiple independent platforms.
  • HomeAdvisor Top-Rated and Angi Super Service Award.
  • Featured on Qualified Remodeler’s Top 500, Remodeling Magazine’s Big50, and the HIP 200 list.
  • “Best in Service & Design” honors on Houzz for more than a decade.
Matrix Basement Finishing CEO Nick Richmond giving WGN-TV an exclusive tour
Matrix Basement Finishing CEO Nick Richmond giving WGN-TV an exclusive tour of his basement, showcasing the incredible attention to detail his company gives
 

Why Homeowners Choose Matrix for Basement Finishing

Throughout the PowerChat, Greg Cummings and Nick Richmond repeatedly came back to what matters most to homeowners considering a basement project:

  • Specialization: Matrix Basement Finishing does one thing—basements—and has refined its design and build process over thousands of projects.
  • Engineered Materials: The company uses advanced wall and flooring systems designed to resist water, mold, and mildew, unlike traditional “above-grade” materials that can fail in a basement environment.
  • Design-First Approach: Homeowners receive free one-on-one design consultations to plan personalized spaces such as theaters, bars, bedrooms, gyms, home offices, playrooms, or multi-functional family areas.
  • Transparent Pricing: Matrix Basement Finishing provides detailed, line-by-line proposals at the initial visit, so homeowners understand scope, cost, and options from day one.
  • Lifetime Value: Many projects are backed by limited lifetime warranties, and the company’s emphasis on profitability and financial health means they can service and stand behind their work long-term.

As Nick Richmond told Greg Cummings, the most common “complaint” they hear is:

“We wish we would have done this sooner.”

For Matrix Basement Finishing, every project is about more than square footage; it’s about creating spaces where families host game nights, watch big games, exercise, work from home, and build memories that last for decades.

 

FAQ: PowerChat, Power100, and Basement Finishing with Matrix Home Solutions

 

1. What is Power100, and how does it rank leaders like Nick Richmond?

Power100 is the only unbiased third-party platform that ranks the best leaders, companies, and partners in the home improvement industry using a proprietary 5-layer ranking system. This system evaluates leadership quality, company culture, customer experience, community impact, and sustainable growth across more than 7,600 organizations, ensuring rankings are based on evidence—not sponsorship or pay-to-play agreements. Leaders like Nick Richmond are highlighted because their results, reputation, and impact on homeowners and teams are clearly visible in the data.

 

2. Why should homeowners consider finishing their basement with Matrix Home Solutions instead of a local handyman?

 Matrix Basement Finishing focus exclusively on basements and have completed more than 10,000–15,000 projects since 2009 across the Midwest. Unlike many one-person or small “guy next door” operations, they use basement-specific materials engineered to resist water, mold, and humidity, backed by robust warranties and a fully staffed service and operations team. Homeowners receive professional design consultations, detailed pricing at the first visit, and a proven process supported by a well-capitalized organization that can stand behind its work for years to come.

 

3. How much does it typically cost to finish a basement with Matrix, and what drives the price?

Matrix Basement Finishing offers basement projects that can range from around $50,000 for simpler family-room conversions up to $500,000 or more for complex, fully customized spaces including bars, theaters, gyms, bedrooms, bathrooms, and specialty rooms. Final cost is driven by factors like square footage, layout complexity, number of rooms, electrical and lighting design, plumbing for bathrooms or bars, and the level of finishes and custom features homeowners choose. During the in-home visit, design consultants from Matrix Basement Finishing walk homeowners through options and provide a line-by-line proposal so costs are clear before any commitment.

 

4. How long does a basement finishing project take, and what should homeowners expect during construction?

Basement projects with Matrix Basement Finishing typically run from several weeks to a few months depending on size, design complexity, permit timelines, and the presence of specialty features like custom bars, theaters, or bathrooms. Homeowners should expect a structured process: design consultation, detailed proposal, permitting, pre-construction planning, phased build-out (framing, mechanicals, inspections, finishes), and final walkthrough, all coordinated through professional project management tools and communication touchpoints. While any major remodel is disruptive, Matrix Basement Finishing focuses on punctual communication, schedule transparency, and respectful on-site conduct to minimize stress throughout the project.

 

5. What makes Nick Richmond’s leadership different, and how does that benefit homeowners?

Nick Richmond combines deep industry experience with a faith-based, people-first leadership style shaped by early failure, long hours, and perseverance through the Great Recession. He leads Matrix Basement Finishing with a clear focus on culture, positivity, and shared success—giving key leaders equity, investing in design and sales training, and staying personally involved in site visits and customer relationships even as the company scales. For homeowners, this translates into a company that is financially stable, operationally disciplined, staffed by long-tenured professionals, and deeply committed to delivering basements that create joy, memories, and lasting value.

 

About Power100

Power100 is the nation’s leading independent ranking platform for home improvement leaders, companies, and strategic partners, using a proprietary 5-layer methodology that evaluates leadership quality, culture, customer experience, community impact, and sustainable growth. Led by CEO Greg Cummings, Power100 analyzes thousands of organizations each year and publishes trusted rankings—including CEO lists and Preferred Partner lists—that help homeowners and contractors identify the people and brands truly moving the industry forward. Through content platforms like PowerChat, Power100 tells the deeper stories behind high-performing leaders such as Nick Richmond of Matrix Basement Finishing, showcasing the mindset, values, and decisions that produce long-term excellence in home improvement.

About Power100

Power100 is the nation's premier CEO ranking and media platform for the home improvement industry. Using a proprietary 5-layer evaluation system, Power100 identifies and celebrates the top CEOs, companies, and strategic partners driving innovation, customer satisfaction, and leadership excellence across the country.

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