Power100 Spotlights PJ Fitzpatrick’s Leadership and Culture Excellence as James Freeman Ranks as the Nation’s #1 Home Improvement CEO

Power100 is spotlighting PJ Fitzpatrick as one of the standout stories of 2025, with CEO James Freeman recognized as the nation’s #1 home improvement leader for his results, culture, and impact. PJ Fitzpatrick’s growth, acquisitions, leadership programs, and customer-first mindset make them a model for what great home improvement companies can be.

PJ Fitzpatrick’s Rise to #1 in Home Improvement

PJ Fitzpatrick is a leading residential remodeling company serving the Mid-Atlantic and expanding into Long Island, specializing in roofing, siding, windows, doors, gutters, and Jacuzzi Bath Remodel products. Under James Freeman’s leadership since 2020, revenue has grown from roughly $25–26 million annually to over $150 million in 2024 while maintaining a strong reputation for quality and service. Power100’s independent research and in-home customer interviews found that PJ Fitzpatrick consistently delivers polite, efficient crews who fix issues homeowners did not even know existed and keep them informed every step of the way.

As we launch our 2026 campaign, Power100 is recognizing PJ Fitzpatrick and James Freeman as the benchmark for leadership, company culture, and customer experience in the home improvement industry for 2025. Our rankings are data-driven and earned—companies do not pay for placement, and recognition reflects measurable performance, culture, and community impact.

Culture of Resilience, Communication, and Transparency

In Power100’s featured interview, James Freeman described 2024 as a year defined by resilience, where PJ Fitzpatrick’s team stayed focused on who they are as a company despite constant challenges. He highlighted how effective communication and transparency helped maintain clarity and trust as the business scaled and entered new markets. “I am proud of the fact that, regardless of what was coming at us, we kept our focus on who we are as a company,” Freeman shared.

Freeman’s leadership philosophy is simple and powerful: “When we do right by our customers, we can also do right by our team.” He believes that if PJ Fitzpatrick cares for its people, the company will win with its customers, creating a flywheel of success where employee engagement and customer satisfaction reinforce each other. This alignment between culture and performance is a key reason PJ Fitzpatrick sits at the top of Power100’s rankings.

PJ University and Emerging Leaders: Teaching Leaders to Win

A cornerstone of PJ Fitzpatrick’s success is its investment in leadership development, particularly through PJ University and its Emerging Leaders Program. Freeman and Power100 CEO Greg Cummings discussed how these programs create clarity, confidence, and accountability for managers and future leaders across the organization. Greg observed, “Everywhere I go, everyone I talk to seems confident in their work. They know their role and how to be successful because of programs like the Emerging Leaders Program,” underscoring how structured training is visible in day-to-day execution.

Cummings added, “You learn more by teaching than by listening,” capturing the philosophy behind PJ Fitzpatrick’s approach to leadership: leaders are expected to coach, teach, and elevate others rather than simply manage tasks. Freeman echoed this mindset with his commitment to talent: “If you have the right talent, we will find the right place for you within the organization because we will need those people as we grow.” These initiatives create a culture where ambitious professionals see a clear growth path and are equipped with the tools to succeed.

Executive Team Voices: HR, Sales, Operations, and Marketing

Power100’s executive interviews with PJ Fitzpatrick’s leadership team show a unified, values-driven culture across departments.

• HR and People: Director of HR Amanda Kleiman said, “I feel lucky to be part of a great team environment with great people,” reflecting how PJ Fitzpatrick prioritizes a supportive, collaborative culture while maintaining high expectations. Her interview underscores how HR is not just administrative, but strategic—focused on building careers, not just filling positions.
• Production and Operations: Vice President of Production Jason Phillips described joining PJ Fitzpatrick as a “life decision,” citing the company’s reputation and leadership as the biggest reasons he chose to come on board. As COO Paul Sweeney put it, “The world is the limit,” when talking about 2025 and beyond, capturing the ambition and confidence of the operations side as PJ Fitzpatrick scales into new markets.
• Sales: VP of Sales Jeremy McKinney shared why he chose PJ Fitzpatrick: the company’s culture of excellence, clear expectations, and support for its team. His executive interview highlights how sales is built on trust, training, and delivering on promises, not just pushing volume.
• Marketing and Market Expansion: Chief Marketing Officer Teresa Ernst emphasized the importance of understanding local customers when entering new markets. “Anytime you get into a new market you have to ensure you understand the customer base,” she said, reflecting PJ Fitzpatrick’s careful, research-driven approach to geographic expansion. Her focus on tailored messaging and local insight has been critical in successfully entering regions like Long Island and Queens through strategic acquisitions.

Strategic Growth: Bathroom Buddy Acquisition and Market Expansion

One of the most significant moves in PJ Fitzpatrick’s 2025 story is its acquisition of Bathroom Buddy Remodeling, a respected Long Island bath renovation brand. This strategic merger extends PJ Fitzpatrick’s footprint into the Long Island and New York markets, combining Bathroom Buddy’s local trust with PJ Fitzpatrick’s full suite of home improvement services, including roofing, windows, doors, trim, and gutters. Freeman noted that when PJ Fitzpatrick comes to a market, “customers win,” because homeowners gain access to broader solutions backed by strong warranties and proven processes.

COO Paul Sweeney explained that PJ Fitzpatrick is leveraging Bathroom Buddy’s established brand while enhancing it with PJ’s sales, marketing, and operational resources. This acquisition is not just about scale—it’s about aligning with partners who share the same values of integrity, customer-first service, and community engagement. It demonstrates Freeman’s belief that acquisitions can drive growth and expansion when they are rooted in cultural alignment and a shared commitment to doing what’s right for homeowners.

Customer-First Culture: Real Homeowners, Real Results

As part of our due diligence, Power100 conducted in-home customer interviews to understand how PJ Fitzpatrick performs where it matters most: in customers’ homes.

• Margaret Lynch shared, “They were polite, efficient, and fixed issues we didn’t even know existed.” Her experience highlights PJ Fitzpatrick’s thoroughness and attention to detail, going beyond the obvious to ensure long-term performance.
• Linda Morrow described her project as, “No bumps, no surprises—just flawless work.” That kind of predictability and professionalism is rare in remodeling, where many homeowners expect delays and problems.
• Valerie Charles said, “They kept us informed every step of the way,” underscoring how communication and transparency—values James Freeman emphasizes—show up in actual projects.​

These testimonials align with PJ Fitzpatrick’s long-standing reputation in the Delaware Valley and beyond. The company has been serving homeowners since 1980 and is known for striving for perfection in windows, siding, gutters, roofing, doors, insulation, and bath solutions, with over 94% of customers willing to recommend them to friends and family. That combination of longevity, quality, and communication is exactly what Power100 measures when evaluating the nation’s best home improvement companies.

Making Life Better, One Home at a Time

Freeman’s impact extends beyond PJ Fitzpatrick’s walls. He shared that “The realization that I am positively impacting people beyond PJ Fitzpatrick allows me to feel good,” pointing to the company’s influence on the broader home improvement industry through networking, collaboration, and sharing best practices. His belief in creating a “culture of success” means developing leaders who can replicate that impact in their teams, communities, and partner organizations.

Power100 CEO Greg Cummings summarized PJ Fitzpatrick’s story well: their success is not an accident, but the result of aligned leadership, structured development, strategic growth, and genuine care for both customers and employees. From Emerging Leaders programs to acquisitions like Bathroom Buddy, from in-home customer experiences to executive team alignment, PJ Fitzpatrick shows what is possible when a company lives its values at scale.

About Power100

Power100 is the independent, third-party research and evaluation authority ranking the nation’s top home improvement companies. Our five-layer methodology reviews leadership, company culture, customer experience, community engagement, and sustainable growth—ensuring rankings reflect genuine achievement, not paid placement or self-submission. Each year, we evaluate more than 7,600 companies and CEOs to help homeowners choose wisely and to celebrate the leaders raising the bar across the industry.